Terms and Conditions

1. Acceptance of Terms

By placing an order, you agree to comply with these Terms and Conditions. Please read them carefully before making a purchase.

2. Product Information

  • We strive to provide accurate product descriptions, images, and details.
  • As these products may contain natural ingredients, slight variations in fragrance, color, or appearance may occur and are not considered defects.

3. Orders & Confirmation

  • Orders are confirmed only after successful payment.
  • We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or suspected fraudulent activity.

4. Pricing & Payment

  • All prices are listed in the applicable currency and are subject to change without prior notice.
  • Full payment must be made at the time of purchase through available payment methods.

5. Shipping & Delivery

  • Orders are shipped as per our Shipping Policy.
  • Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.

6. Returns & Refunds

  • Returns and refunds are governed by our Return & Refund Policy.
  • Due to the nature of incense and dhoop products, returns are limited and subject to eligibility conditions.

7. Product Use & Safety

  • Incense sticks and dhoop sticks should be used in well-ventilated areas and kept away from flammable materials.
  • Keep out of reach of children and pets.
  • We are not responsible for any damage or injury caused by improper use or handling of the products.

8. Health Disclaimer

  • Fragrance sensitivity may vary from person to person.
  • Users are advised to discontinue use if any irritation or discomfort occurs.

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.
  • Liability is limited to the purchase value of the product.

10. Intellectual Property

  • All content, including images, text, and product descriptions, is protected and must not be copied or used without permission.

11. Privacy

  • Personal information provided during purchase is handled in accordance with our Privacy Policy and used only for order processing and customer support.

12. Changes to Terms

  • These Terms and Conditions may be updated at any time without prior notice.
  • Continued use of the service indicates acceptance of the updated terms.

13. Governing Law

  • These Terms are governed by applicable local laws, and any disputes will be resolved under the appropriate legal jurisdiction.

14. Contact Support

  • For any queries or concerns, please contact:
  • sableruturaj4@gmail.com