Shipping Policy
1. Order Processing
- Orders are processed within 1–3 business days after successful payment confirmation.
- Orders are not processed or shipped on weekends or public holidays.
- During peak periods or high demand, processing times may be slightly extended.
2. Shipping Time
- Standard delivery typically takes 3–7 business days, depending on the delivery location.
- Delivery timelines are estimates and may vary due to courier delays, weather conditions, or remote area accessibility.
3. Shipping Charges
- Shipping charges are calculated at checkout based on your location and order value.
- Free shipping may be offered on selected orders or during promotional offers.
4. Packaging & Handling
- Products are carefully packed to preserve fragrance quality and prevent damage during transit.
- Proper safety and hygiene standards are maintained during packaging.
5. Order Tracking
- Once your order is shipped, a tracking number will be shared via email or message.
- You can track your order status until delivery.
6. Delivery Issues
- If your order is delayed, lost, or marked as delivered but not received, please contact customer support for assistance.
- We will coordinate with the courier partner to resolve the issue.
7. Incorrect Address
- Please ensure that your shipping address and contact details are accurate at the time of placing the order.
- We are not responsible for delays or failed deliveries due to incorrect or incomplete address details.
8. Damaged or Tampered Packages
- If the package appears damaged or tampered with at the time of delivery, do not accept it if possible.
- If already received, record an unboxing video and report the issue within 48 hours to customer support.
9. Contact Support
- For any shipping-related queries or assistance, please contact:
- sableruturaj4@gmail.com